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FAQ’s

HOW TO BOOK WITH STANDUP GUYS?

  • Explore Our Fleet – Browse our available vehicles and choose the one that best suits your needs.
  • Submit Your Request – Visit our Reservations & Requests tab to select your preferred transportation service.
  • Complete the Waiver – Ensure all members of your party fill out the required waiver form.
  • Get Ready for Your Trip – Finalize your plans and await confirmation from our team.

WHAT AREAS DO YOU SERVICE?

We proudly provide transportation throughout the tri-state area, including Philadelphia, New Jersey, and Delaware.

HOW FAR DO YOU TRAVEL?

We provide transportation services within a 3–4 hour radius of Philadelphia, covering areas such as New York City, Delaware, Washington D.C., Maryland, Virginia, Connecticut, and Pittsburgh.

DO YOU REQUIRE A DEPOSIT?

Yes, a deposit is required to secure your reservation. The amount will vary depending on the vehicle and service requested.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept various electronic payment options, including Zelle, CashApp, Venmo, and Apple Pay, as well as major credit and debit cards.

ARE THERE ANY DISCOUNTS OR PROMOTIONS AVAILABLE?

Yes! We periodically offer special discounts and promotions. For the latest updates on our offers, be sure to follow us on social media @standupguysllc. You can also check our Promotions tab or contact us directly for the most up-to-date information.

HOW FAR IN ADVANCE CAN I MAKE A RESERVATION?

We recommend booking as soon as your plans are confirmed to ensure availability. While we do our best to accommodate last-minute requests, reservations are subject to vehicle availability.

CAN I REQUEST A SPECIFIC DRIVER?

Yes! Contact us directly with your request, and we’ll do our best to accommodate your preference.

IS SMOKING ALLOWED IN THE VEHICLES?

No, smoking is strictly prohibited in all of our vehicles.

ARE YOUR VEHICLES EQUIPPED WITH AMENITIES?

Yes! Many of our vehicles include features such as Bluetooth music, Wi-Fi, flat-screen TVs, LED lighting, and more. Be sure to check the specific details of each vehicle in our fleet.

I’M TRAVELING WITH AN INFANT, ARE THERE CAR SEATS AVAILABLE?

Yes, but this service is NOT available for our Party Buses.

We provide infant and toddler car seats, as well as a booster seat. However, you’re welcome to bring your own, and our drivers will assist with proper installation to ensure your child’s safety.

We recommend notifying us in advance so we can make the necessary preparations.

WHAT IS YOUR CANCELLATION POLICY?

Our cancellation policy depends on the details of your reservation. Please review your contract from SUG for specific terms.

For any questions or further clarification, don’t hesitate to contact us.

WHAT IS THE BEST METHOD TO CONTACT STANDUP GUYS?

The best way to reach us is by calling our office at (215) 948-9442 for immediate assistance. You can also send us an email at info@standupguysllc.org or use our contact form on our website.